Online services

Virtual reference service

Virtual reference service “Ask a bibliographer”

Welcome to the  Virtual reference service of  Beisembayev Library

Using our service, you can get an answer to your question.

Before starting to work with the help desk, we ask you to familiarize yourself with the Regulation on the Virtual reference  service.

Working hours

1. Requests are accepted daily, except Saturday and Sunday, public holidays and are processed in the order in which they are received.

2. Requests received after 16:30 are processed the next day.

3. Requests are accepted in Kazakh and Russian languages.

The library reserves the right to assign a fixed number of requests per day.

Ask a question to the bibliographer