Virtual reference service “Ask a bibliographer”
Welcome to the Virtual reference service of Beisembayev Library
Using our service, you can get an answer to your question.
Before starting to work with the help desk, we ask you to familiarize yourself with the Regulation on the Virtual reference service.
Working hours
1. Requests are accepted daily, except Saturday and Sunday, public holidays and are processed in the order in which they are received.
2. Requests received after 16:30 are processed the next day.
3. Requests are accepted in Kazakh and Russian languages.
The library reserves the right to assign a fixed number of requests per day.